UK’s Trusted ELF BAR Vape Store

Yes. All products sold on our store are fully registered under the UK TPD framework, including nicotine limits, tank capacity, ingredient labelling and mandatory warnings.
We verify every supplier through documentation checks and maintain complete TPD files before products are approved for sale.
Each batch goes through safety checks covering sealing quality, flavour consistency and packaging compliance.
Products also come from registered suppliers with traceable batch numbers, ensuring authenticity at every step.
This multi-layer system helps us maintain high product safety and full regulatory compliance for UK customers.

Most orders are dispatched from our Manchester warehouse on the same working day whenever possible, reducing delivery distance and improving reliability.
Standard delivery usually arrives within 24–72 hours across most UK regions.
We work with established carriers such as Royal Mail and DPD, who offer stable performance and nationwide coverage.
All parcels are packed using anti-shock, anti-leak protection to minimise damage during transit.
Tracking is available for all orders, and our team monitors delivery reliability continuously to ensure consistent results.

Yes. Our products are intended only for adults aged 18 or above, in accordance with UK regulatory requirements.
Age verification may be required during checkout to comply with UK retail rules for restricted products.
We follow industry-standard processes to prevent underage purchases, including automated and manual checks when necessary.
Customer information is handled according to UK GDPR guidelines to protect privacy.
If age verification fails, the order cannot be fulfilled and will be refunded according to policy.

No. ELF BAR 600 is a sealed disposable device designed for single-use convenience and cannot be refilled or recharged.
Its internal components are pre-configured and not intended for maintenance or replacement.
Users who prefer a reusable alternative can choose the ELFA Pod Kit or ELFBAR 4-in-1 system, both of which use replaceable pods for ongoing use.
The experience differs between disposables and pod systems, giving beginners an easy entry point while offering more advanced options for regular users.
Choosing between them depends on preference for convenience, flavour consistency and long-term usage habits.

If a product arrives damaged, leaking or faulty, you can request a replacement or refund according to our after-sales policy.
We typically resolve issues such as leakage, broken packaging or incorrect items within 24 hours of receiving your claim.
Providing photos helps our team assess the issue quickly and determine the appropriate solution.
Lost parcels confirmed by the courier will be resent at no additional cost.
Our support team is trained to handle these cases efficiently to maintain a smooth shopping experience.

ELF BAR 600 is the easiest choice for beginners who want a straightforward, no-setup experience.
The ELFA Pod Kit is ideal for users looking for a reusable device with consistent flavour and lower long-term cost.
ELFBAR 4-in-1 suits users who enjoy switching flavours without carrying multiple devices.
These device types cover a full spectrum of usage—from absolute beginners to regular users with more established preferences.
Your choice depends on desired convenience, flavour variety and how often you plan to use the device.

Pods are not interchangeable between ELF BAR 600, ELFA Pod Kit and the 4-in-1 system.
Each product line uses its own cartridge structure and sealing method, ensuring proper fit and consistent performance.
Using incompatible pods may prevent the device from operating or may disrupt flavour consistency.
Our product pages clearly list the compatible pod or coil types for each device.
If you are unsure, our compatibility guide or support team can assist before you place an order.

We operate a fast-turnover inventory system that ensures new batches arrive frequently and do not sit in storage for long periods.
Each batch goes through checks for sealing integrity, leak resistance and flavour consistency before being approved.
Products are stored in a controlled environment with stable temperature and proper protection to maintain freshness.
Packaging is designed with anti-shock and anti-leak features to keep items safe during transport.
We also monitor customer feedback and performance data to remove any underperforming batches or products.

You can reach our UK-based support team via email or through our contact page.
We usually respond within one working hour during normal business times.